'Access Denied' error message on startup of MediaMonkey.Reset MediaMonkey Interface/Error message on startup: 'Error During Player Initialization'.'There was a problem with updating database to the newest version' error message.Can't Install Upgrade / Uninstall (error code 5).UAC or COM Elevator Prompt appears each time MediaMonkey for Windows starts.Modifying the MediaMonkey database and settings files / changing the default database location.MediaMonkey Database or Settings are lost.What operating systems is MediaMonkey compatible with?.UPnP Service install fail (error 1069 login failure).Can I Use a Gold License on Multiple Machines?.Upgrade from earlier versions of MediaMonkey.How to use a Gold License Key (it's not working)?.What's a 'Free' vs 'Gold' (5.x vs Lifetime) License?.If MediaMonkey is freeware, why isn't MP3 encoding unlimited?.Download iTunes from this page and install it.Open Control Panel > Programs & Features.In such cases, you’ll need to uninstall iTunes and all components prior to reinstalling a specific version just released by Apple: For users running Windows 64-bit versions, some versions of iTunes have an incompatibility that affects connections to certain hardware.To fix this issue, uninstall QT lite, uninstall iTunes, then reinstall iTunes and Quicktime. Verify whether you have installed Quicktime Lite (QT lite) or Quicktime alternative (QT alternative)–they are known to interfere with connections to iPhones, iPads, and iPod touches.Try uninstalling iTunes, rebooting, and then re-Installing latest desktop version ( 64-bit version | 32-bit version ) of iTunes. In some cases, even if connectivity works in iTunes, there may be a problem with the device drivers preventing MediaMonkey from connecting to the device.If yes, reboot your machine and try again. Verify that only a single instance of MediaMonkey is running via the Task Manager (Control-ALT-Delete).Locate your device and set the default action to “Take no action”.In Windows Settings/Control Panel, find the AutoPlay settings.If that fails to solve the problem, Edit the windows AutoPlay settings for the device.Save the settings and relaunch MediaMonkey. In the iTunes menu, go to Edit>Preferences>Devices and enable “Prevent iPods, iPhones and iPads from syncing automatically”.In the Summary screen for the connected device in iTunes, disable “Automatically sync when this device is connected”.If iTunes opens, change the following iTunes settings:.Make sure that iTunes is not automatically started when the device is connected, as it interferes with MediaMonkey:.If the device is recognized in iTunes, then:.Try uninstalling iTunes, rebooting, and then re-Installing the latest desktop version ( 64-bit version | 32-bit version ) of iTunes. iTunes may be an older version that can’t sync with the updated version of iOS). If the device is still frozen, you may want to try resetting your iPod’s firmware using a recent version of iTunes, to reset it to a ‘factory-fresh’ state. For an iPod shuffle, move the switch on the back of iPod shuffle to the off, position, wait 5 seconds, and then move the switch on the back to the play or shuffle position so that the green stripe is visible.For an iPod, iPod nano, or iPod mini, Slide the ‘Hold’ switch to ‘unlocked’, Toggle the Hold switch on and off (Slide it to Hold, then turn it off again.), Press and hold the Menu and Select buttons until the Apple logo appears (about 6 to 10 seconds).To force restart your device, press and hold both the Sleep/Wake and Home button for at least 10 seconds, until you see the Apple logo. For an iPhone, iPad, iPod touch, you should force restart your iPhone, iPad, or iPod touch only if it’s not responding.If the device is frozen, disconnect it from your PC and do a ‘hard reset’. While connected, turn on the device and enter the passcode. Check that the device isn’t frozen or password protected.Verify whether the device is recognized in iTunes.You may want to uninstall the Windows Store version prior to installing the desktop version of iTunes). First verify that your device is compatible with the versions of iTunes and MediaMonkey that are installed–making sure that you have only the desktop version of iTunes installed ( When installing the desktop version of iTunes it may indicate a newer version is installed if you have the Windows Store version of iTunes installed.If MediaMonkey fails to ‘see’ your iPhone / iPad / iPod Touch device:
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